Director, Finance & Compliance

Overview

Location: Shore Drive, Virginia Beach, VA 23451. Reports to the President of Senior Options and VP of External Health Services, and the Chief Financial Officer.

About Westminster-Canterbury on Chesapeake Bay: founded in 1982, this not-for-profit, faith-based Life Plan Community sits along the southern shore of the Chesapeake Bay. The scenic, resort-style campus supports a vibrant community of residents and staff who share a commitment to service, joy, and well-being. Our mission is to enrich lives through purpose, belonging, and wellness, guided by values of respect for every person, passion for our work, and professionalism in all we do. If you seek to contribute to wellness, joy, and energy at the heart of our community, we invite you to apply.

Role Context

The Director of Finance & Compliance provides strategic financial leadership and comprehensive compliance oversight for Westminster-Canterbury’s Senior Options business line and its external partner organizations. The role blends operational financial management with regulatory compliance expertise to support sustainable growth, strong financial performance, and adherence to healthcare regulations across multi-site home health, hospice, and home care operations. This is an exciting opportunity during a period with a third residential tower under construction.

Financial Leadership & Operations

• Lead the Senior Options Finance department, including the financial accounting manager, billers, and future roles, ensuring all financial operations meet compliance standards.
• Direct on-site Senior Options proforma meetings and oversee the development and production of each proforma.
• Collaborate with the CEO, CFO, and community leaders to develop assumptions and build understanding while ensuring regulatory compliance.
• Provide strategic financial guidance to Senior Options Partners with budgeting that incorporates compliance cost considerations.
• Participate in monthly partner operations calls, offering strategic input to improve financial performance while monitoring compliance metrics and regulatory adherence.
• Support business development by joining prospect calls and other activities, ensuring compliance considerations are integrated into new partnerships.
• Manage vendor relationships (for example, the billing team at Forvis) and indirectly supervise Compliance staff and contractors as needed.
• Maintain and collaborate with key internal relationships by consulting with the C-suite and Administrators at Senior Options affiliate agencies.
• Coordinate work with Westminster-Canterbury Bay CFO and Director of Finance.
• Partner with the Business Development team on regulatory requirements and aspects of new partnerships.

Contract Management & Compliance

• Negotiate and manage partner advisory service agreements and renewals, ensuring contracts meet regulatory standards and include appropriate compliance oversight provisions.
• Negotiate major purchasing contracts for Senior Options while ensuring vendor compliance with healthcare regulations; collaborate with the WC Bay CIO and Senior Options leadership on major purchasing decisions.
• Maintain a comprehensive compliance program including policies, procedures, training, monitoring, and reporting to ensure adherence to CMS regulations, state healthcare laws, and accreditation standards.

Strategic Planning & Reporting

• Participate in Senior Options strategic planning processes, team meetings, and compliance committee meetings as needed.
• Collaborate with the President and Senior Director of Business Development to update the long-range financial plan for Senior Options, incorporating compliance risk assessments and regulatory changes.
• Attend and present at Board meetings for Senior Options and Westminster Canterbury at Home.
• Provide financial reporting and compliance updates to Board Committees.

External Relations & Compliance Oversight

• Represent Senior Options at state and national associations, trade events, and regulatory meetings to stay current with industry compliance requirements.
• Ensure organizational compliance with Westminster-Canterbury Bay employee guidelines, policies, procedures, and all government regulations governing WC Bay and its subsidiaries.
• Develop and maintain compliance monitoring systems including audit protocols, corrective action plans, and regulatory reporting requirements.
• Oversee compliance training programs for all partner organizations and ensure staff competency in regulatory requirements.

Financial Performance & Compliance Metrics

• Maintain partner profitability and financial sustainability.
• Achieve budget targets and improve forecasting accuracy.
• Demonstrate cost-effective management of the compliance program.

Compliance Performance Expectations

• Maintain 100 percent compliance with all applicable regulations.
• Zero significant regulatory deficiencies or sanctions.
• Successful completion of all regulatory audits.

Leadership Performance Expectations

• Effective team development and succession planning.
• Strong partner satisfaction scores.
• Successful implementation of strategic initiatives.

Working Conditions

• Travel required: Yes, to partner locations and industry events.
• Office environment with standard business equipment.
• Ability to work extended hours during budget cycles, audits, and regulatory deadlines.
• Physical demands: Prolonged sitting, computer work, and presentation activities.

Requirements

• Bachelor’s degree in finance, business administration, healthcare administration, or a related field. Master’s degree preferred.
• Proven track record of strong operational and financial results in leading home health and hospice operations.
• Minimum 10 or more years of healthcare finance or operations leadership experience.
• Advanced financial analysis and modeling capabilities.
• Proficiency in healthcare financial systems.
• Strong communication and relationship-building skills with a board and C-suite.

Preferences

• Experience in multi-site home health and hospice operations.
• Professional certifications preferred: CPA, CMA, CHC (Certified in Healthcare Compliance), or CHFP (Certified Healthcare Financial Professional).
• In-depth knowledge of healthcare regulations including CMS Conditions of Participation, OASIS, HIS, EVV requirements.
• Experience with healthcare compliance frameworks and risk assessment methodologies.
• Proficiency in compliance monitoring tools and electronic health record systems.
• Proven compliance management experience in a healthcare setting, including oversight of regulatory audits and compliance program development.

At Will Employment

Employment with our organization is at will. Either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

Equal Employment Opportunity

We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as defined by applicable laws.